Terms and Conditions

These terms and conditions govern your use of our website and your purchase of products from us. By placing an order, you agree to these terms. We keep them clear and fair, without hidden clauses.

Acceptance of Terms

By using this site and placing an order, you accept these terms in full. If you do not agree with any part of these terms, you should not use the site or make a purchase. These terms apply to all visitors, customers, and others who access the site.

Products and Pricing

We make every effort to display accurate product descriptions, colors, and sizing. However, we cannot guarantee that your screen displays colors exactly as they appear in person. We may adjust product prices at any time without prior notice, but orders placed before a price change will be honored at the original price.

We reserve the right to limit quantities of any product we offer. We also reserve the right to discontinue any style at any time. If a product is listed at an incorrect price or with incorrect information, we may cancel or refuse orders placed at that price, even after confirmation.

Orders and Payment

When you place an order, you authorize us to charge your payment method for the total amount, including taxes and shipping. We process payments through secure, third-party gateways. We do not store your payment information on our servers.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or product availability issues. If we cancel an order after your payment has been processed, we will issue a full refund.

Shipping and Delivery

Shipping timelines are estimates and are not guaranteed. We are not liable for delays caused by carriers, weather, or other events outside our control. Title and risk of loss pass to you upon delivery to the carrier.

Returns and Refunds

Our return policy is outlined separately on our Return & Refund Policy page. By placing an order, you agree to the terms of that policy.

Intellectual Property

All content on this site, including text, images, graphics, and logos, is our property or that of our content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

User Conduct

You agree to use our site only for lawful purposes. You may not use the site to transmit any harmful code, viruses, or malicious content. You also agree not to attempt to gain unauthorized access to any part of the site or its systems.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our site or purchase of our products. Our total liability, whether in contract, warranty, or tort, is limited to the amount you paid for the product in question.

Warranties

We stand behind the quality of our dresses. For one year from the date of purchase, we warrant that our dresses are free from manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage caused by improper care. If you believe you have a warranty issue, contact us at Support@tritacarnes.com.

Governing Law

These terms are governed by the laws of the state of Illinois, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the site will be resolved in the state or federal courts located in Illinois.

Changes to Terms

We may update these terms from time to time. The current version will always be posted on this page. Changes take effect immediately upon posting. By continuing to use the site after changes, you accept the updated terms.

Contact Information

If you have questions about these terms, please reach out to us at Support@tritacarnes.com. We will get back to you within one business day.