Privacy Policy

This policy describes how we collect, use, and protect your personal information when you visit our site or make a purchase. We keep things simple and transparent. We do not sell your data, and we limit what we collect to what is necessary for your order and your experience.

What We Collect

We collect information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you place an order. We also collect basic browsing data through cookies, including pages visited and items added to your cart, to improve site performance and remember your preferences.

How We Use Your Information

  • Process and fulfill your orders, including shipping and payment handling.
  • Send order confirmations, shipping updates, and customer service responses.
  • Improve our site and product offerings based on usage patterns.
  • Send marketing emails only if you have opted in. You can unsubscribe at any time.

We do not use your information for automated decision-making or profiling that affects you legally or significantly.

Data Sharing

We share your information only with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and email delivery services. These parties are contractually obligated to protect your data and use it only for the services they provide to us.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share your data with analytics companies for ad targeting.

Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or alteration. Our site uses SSL encryption for all data transmission. Payment information is processed through PCI-compliant gateways and is not stored on our servers. We also restrict access to personal data to only those staff members who need it to perform their job functions.

Cookies

We use essential cookies to enable core functionality, such as secure login and cart management. We also use functional cookies to remember your preferences and performance cookies to analyze site traffic. You can control cookie settings through your browser, but disabling them may affect site performance.

Your Rights

You have the right to access, update, or delete your personal data at any time. To do so, contact us at Support@tritacarnes.com. We will respond within 30 days. You may also request a copy of the data we hold about you in a portable format.

Children’s Privacy

Our site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on this page, with the effective date updated. We encourage you to review it periodically.

Contact Us

If you have any questions about this policy or how we handle your data, email us at Support@tritacarnes.com. We are here to clarify.